FleetRocket Mates

Back Office Introduction

• How to access Fleet Rocket TMS
• Home Page and Main Menu of Fleet Rocket TMS
• How to access the Support area in Fleet Rocket TMS
• Fleet Rocket TMS' Knowledge Base
• Support through AI Chat Bot
• Request Area in Fleet Rocket TMS

Users

• User Creation and Management
• Mates Roles
• Carrier Roles
• Shipper Roles

Shipper Accounts & Facilities

• Fields to create a Shipper
• How to register Facilities for Shipper accounts
• Shipper Management

Load Creation

• Shipments
• Types of load creation
• Quick Loads
• Bulk Shipments Template (Mates)
• Fields for Shipment creation
• Multistop

Shipment Management - Status

• Status: Created
• Status: Posted
• Status: Unposted
• Status: Assigned
• Status: Dispatched
• Status: At Pick Up

FleetRocket Operation

• Additional supplier for accesorial charges (handling, custody, etc.)
• Shipment Management / Replacement / Cancellation
• Shipment Dispatch
• Shipments and Load Board
• Load Board
• How to make a GPS integration work

Automatic Notifications

• E-mails Section

GPS Integrations

• GPS Integration Process
• Requirements for GPS Integration
• How GPS Integrations work
• Troubleshooting for GPS Integrations
• GPS Integrations via Fleet Rocket API

• Practical guide to solve GPS Integration problems

Reports

• Introduction to Reports
• Land Report
• Maritime Reports
• Accounts Reports