How the Support Chat Bot Works
Introduction to AI Chat Bot
Our knowledge base has an AI agent that we can ask questions to get quick and intelligent answers to our needs.
Although it is a primary function of the support area, the Chat Bot is also fully integrated into Fleet Rocket TMS, so you can conveniently use it in your day-to-day operations while browsing and operating Fleet Rocket TMS, without the need for additional access to the support area.
How the Support Chat Bot Works
You can open our ChatBot and ask your question, and with its AI, it will analyze the entire knowledge base in seconds, providing you with a convenient summary of how to proceed, as well as indicating the main applicable articles available in the knowledge base. It is available 24/7, 365 days a year.
Enter a keyword or brief description of the reason for your support request in the Chat Bot, and it will provide you with a brief summary of the content or process related to your query.
In addition, it will then provide you with a list of articles relevant to your request.
The Chat Bot will be your best ally, providing quick and efficient support in your day-to-day activities, whenever you have a question about your Fleet Rocket TMS operation.