This role can only be assigned to Back Office users. Those who are assigned the Operations Manager role will be granted permissions to:
- Edit Regular Users (carriers and shippers) and Drivers.
- Create Driver accounts.
- Create and edit carrier accounts.
- On Shipper accounts it is allowed to edit all the information contained in the Shipper Contacts tab.
- When trying to edit any other section an error message will appear.
- For Shipper accounts, only the information contained in the Account Managers section is allowed to be edited within the Shipper Information tab.
- When trying to edit any other section an error message will appear.
- Create, edit, duplicate and cancel shipments.
- In loads, ability to assign a carrier.
- In the Marketplace, ability to accept and reject offers.
- Ability to upload upload to the Marketplace.
- Operate segments (split, replace, cancel, change status, edit segment information - minus the main sections in sales and disable tracking - and upload the POD of the segment).
- When an attempt is made to edit the not allowed sections, an error message will be displayed.
- In loads, capacity to add manual tracking.
- In both loads and segments, ability to edit the base price (commission tab).
- In loads and segments, ability to add or remove accessory charges.
- Display and use of reports.
- In loads, document upload capability (both at the load and segment level).
- For Shipper accounts, under the Shipper Information tab, only the Notifications section can be edited.
- When trying to edit any other section, an error message will be displayed.
- In Shipper profiles, ability to create, edit, delete and manage Facility contacts.